Built a regional operations team across three markets, bringing people, processes and customer experience together.
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Example profile · Illustrative detailsYN
Your Name
Operations leader · Customer experience
Singapore
16.5Years of experience
3Organizations
8.0Longest role tenureyears.months
3.0Shortest role tenureyears.months
5.6Most recent role tenureyears.months
Work history
Director of OperationsNorthstar Services · Apr-21 – Present
Senior Operations ManagerHorizon Group · Apr-13 – Mar-21
Team ManagerEvergreen Solutions · Apr-10 – Mar-13
Career impact
Introduced workforce planning that improved service consistency and helped teams respond to changing demand.
Developed future leaders through coaching, clear growth plans and opportunities to lead.
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